Privacy Policy

1. Information we collect

• Information you provide: name, email address and any details you include when contacting support or completing a purchase.
• Order information: the product purchased, order references and delivery or access status.
• Technical information: IP address, browser type, device type, language, pages viewed and approximate location derived from the IP address.
• Account information: sign-in credentials and access records where a member area or application account is created.

2. How information is used

• To deliver the digital products and access instructions you purchased.
• To provide customer support and respond to inquiries.
• To operate, secure and improve our website and applications.
• To detect and prevent fraud, abuse and unauthorised access.
• To comply with legal, accounting and tax obligations.

3. Payments

Payments are processed by established third-party payment providers. Those providers collect and process payment details directly. We do not necessarily store full card numbers or complete financial card data on our systems; we generally receive only limited transaction information such as status, amount, currency, the payer's email address and a transaction reference.

4. Cookies

We use cookies and similar technologies for essential functionality, preferences, analytics and measurement. Further detail is available in our Cookie Policy.

5. Analytics

We may use analytics and conversion measurement services to understand how our pages perform. Where such services are used, information may be shared in aggregated or hashed form for measurement purposes.

6. Third-party services

We rely on service providers for payment processing, hosting, email delivery, customer support and analytics. These providers process information on our behalf under their own terms and applicable data protection obligations. Some products may be delivered through external secure platforms or member areas operated by us or by our partners.

7. Data retention

We retain information for as long as needed to provide access to purchased products, support customers and comply with legal, tax and accounting requirements. When no longer required, information is deleted or anonymised.

8. User rights

Depending on your location, you may have rights to access, correct, delete, restrict or export your personal information, to object to certain processing and to withdraw consent. Requests can be submitted using the contact details below and are handled within the timeframes required by applicable law.

9. Security

We apply technical and organisational measures such as encryption in transit, access controls and restricted storage of sensitive credentials. No online service can guarantee absolute security.

10. Contact information

Privacy and support requests: pixelminds@yahoo.com. Business and legal inquiries: pixelminds@yahoo.com.